Support

Contact us

Email [email protected] and describe what happened. We review messages as we can; response times vary with the issue and the number of requests.

What to include

• Your device model and operating-system version.
• Your Number RPG app version.
• Your player ID, shown in Settings, and the steps that led to the issue. Screenshots can help; leave out passwords, payment details, and other sensitive information.

Guest progress and signing in

Guest progress stays on that device unless you sign in. Sign in to use account-based cloud saves and recovery across devices.

Restore purchases

Open Settings → Other → Restore purchases. Use the same Apple App Store or Google Play account used for the purchase. If an eligible purchase is still missing, email us with the details above.

Notifications

Check the notification switches in the app and the permission in your device settings. Lives and expedition reminders, marketing messages, and Season 2 announcements have separate choices; enabling reminders does not subscribe you to Season 2.

Delete your account

For in-app deletion, web options, and what happens to your data, visit Delete account.

Privacy options

Review the available choices in the app’s privacy settings. Device settings also control tracking and notifications. Read Privacy for data use, retention, and access or deletion requests.